Issue #7 January 31, 2001
 
Contents:
* VisualTour® of the Week
* Working with Out of Town Buyers - Part I
* Customer Success Story of the Week
Going to Sell-a-Bration in Palm Springs February 3-5?
Stop by Booth #4 and see VisualTour.com in action!
VisualTour® OF THE WEEK

Click the link to view the tour (AOL users can copy and paste this link into their browser): http://www.visualtour.com/show.asp?t=6546

The VisualTour® of the Week is a community tour of Naples, Florida created by Greg Gorman and his Team Paradise of Downing-Frye Realty - http://www.greggorman.com. Greg uses this VisualTour® to acclimate out of towners to the beauty, sophistication and variety of living in Naples. As you'll see he saves several views at the end to introduce you to his team as well.

WORKING WITH OUT OF TOWN BUYERS - PART I

If you work with corporate or other relocation business, often you'll chauffeur a buyer around to properties all weekend long, then send them off on an airplane back to their hometown, leaving both of you exhausted. Hopefully if one or two listings were of interest, they took a listing sheet or flyer with photos from the seller's home to help communicate why this home is a "perfect fit" to their spouse.

Not only is this process tiring and time consuming for both you and the buyer, but if you're in a hot market, your out of town buyer may not have much time to discuss the listings with their spouse and then call you a few days later to make an offer. Listings are going much too fast in some parts of the country to allow for even a few days to ponder. And if this buyer is part of a bigger corporate relocation, did you really provide any extra value added service to get more of this corporation's business?.

But, wait a second - you've got a digital camera and use email don't you? What if prior to the buyer flying in, you've already taken some photos of various properties (and neighborhoods) that meet the buyer's stated needs? What if you assembled these photos into one virtual tour and sent that to the buyer a few days prior to their trip to your city?

This accomplishes a number of things. The buyer and spouse get a much better idea visually of what they can get for their budget and what the overall community looks like. Maybe you have sunshine and they have snow and gray skies (or vice versa). Maybe the houses are smaller than they're used to, but the great schools and parks make up for the difference. More importantly, why set them (and you) up for disappointment if they don't like the typical homes in their predetermined price range? Maybe they or their company will come up with a way to afford something more to their liking.

Here's the big impact though. You've now demonstrated to the buyer (and their corporate relocation director) how Internet savvy you are. You can anticipate their needs, save time, and help the buyer's family avoid making unnecessary (and expensive) redundant trips just to see more listings.

This type of virtual tour, complete with text descriptions, multiple homes, neighborhood shots, and even a voice narration is easy and inexpensive to create using VisualTour.com.

Tune in next week for Part II on working with out of town buyers!

CUSTOMER SUCCESS STORY OF THE WEEK - Easy to Use and Impressive Results!

Pat Wattam, CRS, GRI C.J. Brown Realtors, Baton Rouge, LA http://www.patwattam.com

"The first time I showed clients the multimedia VisualTour® I had made on their home they were totally amazed! They couldn’t wait to show their family and friends. This program is SO user friendly that you can know virtually nothing about technology (but you do have to have a pretty good eye for photographs or one of your team members has to), and this program will walk you step by step through the process so that you will have a really polished product to show off, whether you get it to them by disk, e-mail or on the Internet.

"A couple of other WOW’s from VisualTour.com were letting the parents of a relocating family do the voice over on the tour that they took home to their family, posting a tour of a home I sold (as the selling agent) on the Internet for the buyer’s family out of the country to view, and doing a tour of the community for the kids of a family relocating to Baton Rouge, including the school (so they could see what the kids here were wearing). I have also done a VisualTour® of my city for relocation packets and a tour introducing my team."

See Pat's dynamic inventory list of VisualTours® at http://www.visualtour.com/inventory.asp?u=2239.
 
The winner for January's drawing was Ms. Becca Mackintosh of Mansell and Associates in Orem, UT.See http://www.visualtour.com/subscribe.asp for complete details.
 
 

Copyright 2001 by VisualTour.com®. All rights reserved. No part of this material may be used or reproduced without prior written permission.

If you have comments, have suggestions for future articles, or would like to submit a tour for consideration to be the tour of the week, please contact us via email at newsletter@visualtour.com.